Sandy Carter has written a book on SOA entitled The New Language of Business: SOA & Web 2.0. The book offers best practices on SOA deployments based on interviews with people from companies that have been through successful SOA projects.
The book introduces a new term “flex-pon-sive”:
Flex-pon-sive* companies respond with lightning speed and agility to rapidly changing business needs. Flex-pon-sive* companies are focused on processes that are enabled for change through IT.